Terms & Conditions

Terms

&

Conditions

Reservation and Payment:

  1. To secure a reservation at Wavy Days, a non-refundable deposit of 20% is required. Once payment is received, your booking is confirmed and secured.
  2. The remaining 80% is payable upon arrival, unless otherwise agreed or specified by the booking platform.
  3. Payments can be made in EUR or MAD, subject to the available payment methods. 

Cancellation and Refunds:

To confirm your booking, a 20% deposit is required.
This deposit is non-refundable, as it secures your spot and helps us prepare for your arrival. If you need to cancel your reservation:

  1. More than 30 days before arrival: You won’t be charged the remaining balance.
  2. 30 days or less before arrival: The full amount of the reservation (100%) is due and will be charged.
  3. No-shows will be charged the full price (100%) of the reservation.
  4. Changes to your booking:  We understand that plans can change. Depending on availability and advance notice, we may offer the possibility to reschdule your stay or provide credit for a future booking. 

Check-in and Check-out:

  1. Check-in time is from 2pm onwards.
  2. Check-out time is before 11am.
  3. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Guest Rules and Conduct:

  1. Guests are expected to respect other guests, team members, local communities, and the property, maintaining a peacful, friendly, and welcoming atmosphere. 
  2. Quiet hours are enforced between 10pm to 8am.
  3. Any behavior that seriously disturbs other guests, damages property, endangers others, or violates safety instructions may result in early termination of the stay without a refund, where permitted by applicable law. 

Liability

  1. Guests are responsible for taking reasonable care of their personal belongings. WAVY DAYS is not responsible for loss, theft, or damage to personal belongings unless caused by negligence or misconduct on our part. 
  2. Guests are responsible for following safety instructions and using appropriate equipment when particitpating in activities organized by WAVY DAYS.
  3. WAVY DAYS takes resonable precautions to ensure the safety of guests during organized activities. Nothing in these terms excludes liability where such exclusion is prohibited by applicable law. 

Health and Safety:

  1. Guests are advised to have appropriate travel insurance that covers any accidents, injuries, or illnesses that may occur during their stay.
  2. It is the responsibility of guests to inform the hostel staff of any medical conditions or allergies that may require special attention.

Changes and Modifications:

  1. WAVY DAYS reserves the right to update or modify these Terms and Conditions when necessary. 
  2. Any changes will be published on our website. The Terms and Conditions applicable at the time of booking will generally remain valid for confirmed reservations, unless otherwise agreed or required by applicable law. 

Photo & Video policy:

  1. During your stay, photos and videos may be taken to capture the WAVY DAYS experience. 
  2. Photos or videos in which guests are identifiable will only be used for marketing or promotional purpose, including our website and social media, with their consent. 
  3. Guests may decline to participate in photos or videos at any time. Guests may also withdraw their consent for future use by contacting WAVY DAYS. 

Outdoor Activities & Weather Conditions:

  1. Surfing, yoga, mountain bike, camping and other outdoor activities are subject to weather conditions, safety considerations and local circumstances. 
  2. WAVY DAYS reserves the right to adjust activity schedules, locations or itineraries when necessary for safety reasons or due to unsuitable weather conditions. 
  3. Whenever possible, suitable alternative activities or arrangements will be offered. 
  4. Changes to acitivities or schedules due to weather conditions do not automatically entitle guests to a refund. Any refund rights required by applicable law remain unaffected.